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July 30, 2006
Removing Barriers to Effective Communications
To negotiate with a deaf and mute adversary, use a pencil and paper.
A negotiator must be understood to succeed. Barriers to effective communication can be removed if they are identified.
Look for signs that the other person is not listening and understanding you. Watch for nonverbal signals that he or she is uncomfortable, bored or otherwise distracted.
Check yourself when the other person is speaking to make sure you are listening rather than planning your next comment or thinking of what you will have for dinner. It is your responsibility to be an effective listener.
If you have issues that prevent you from focusing properly, tell the otherside you need to reschedule the meeting or that you are having trouble following his argument. Proactively remove the barrier so you can do your part in the discussion.
Posted by Bill at July 30, 2006 11:30 AM
Comments
Hi
Thank you for this article. I find it very informative and inspiring. Keep it up.
emmy Irobi
Poland
Posted by: emmy Irobi at August 1, 2006 12:20 PM