Negotiating Tips Learn to Act

Just as mediators and negotiators nurture keen interpersonal communication skills it will help any relationship if you consider the importance of being an effective negotiator at home, in school or the work environment. Above all else, we as every-day negotiators need to develop the skill of delivering and receiving communiqu├ęs effectively.

Unlike a postal carrier whose job is done when the mail is delivered to the right house, it is incumbent upon us to make sure tour message is heard and actually understood. Developing this skill is completely within your ability. It's more practice than art.
iStock_000007927154XSmall-man_practicing_script.jpg
Being a good communicator means more than just being able to speak clearly and passionately. It also includes being able to listen proactively and to visually observe the other person's reactions while you are speaking. Communicating is more than the spoken or written word. Mastering the ability to reinforce the content or meaning of what you are saying with your physical actions, demeanor, intonation, and delivery style improves the effectiveness of the point you are trying to make.

Actors rehearse their lines in front of mirrors to create the entire persona necessary to deliver the "feeling" behind the script and character as well as the line itself. Attorneys prepare for opening and closing arguments the same way. Business executives review in their minds the presentation they are about to make as they drive to a meeting or sales call. I doubt a minister takes to the pulpit without rehearsing in some fashion the sermon he is about to share with his congregation.

It makes sense as practice does make playing a role more "natural." As a negotiator, you will want to make sure what you are saying, the intent of your words, are actually being heard. Expect to present a number of performances to enhance your communications.